How to Say No: The Complete and Definitive Guide to Saying No with Power, Tact, and finesse

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How to Say No: The Complete and Definitive Guide brought to you by communication skills expert, author, keynote speaker and communication coach Dan O'Connor. Learn how to say no without feeling guilty, and without being a pushover or a jerk. #thepowerofno #sayingno #howtosayno

Are you tired of getting manipulated into doing things you don't want to do or spending money you don't want to spend? In today's effective communication skills training lesson, Dan shows you how to say no with power, tact, and finesse to a variety of different people and in response to a variety of requests.

0:00 Intro
0:13 Look familiar?
2:06 5 Power Phrases
4:10 Because
5:40 The Broken Record
5:57 My Nephew, Eamon
7:20 Let's see that again
7:54 Buddy Makes a Cameo
8:13 The Killer Fly
8:24 The 3-Step Process
9:17 I'd like to be helpful and more lead-in lines
11:05 Examples of the 3-Step
11:58 Can't Get Enough of This One
12:32 Using it in E-mails
12:57 What you sound like without this
13:56 The Grand Poo-Bah
14:45 The 4 S's
15:05 My Boss is Such a Nag
16:29 Are You Saying Yes to Yourself?
16:48 More on Power Phrases
17:05 Tuesday is Buffy Night
18:31 Andrew and The Golden Girls
19:00 How Important am I to Me?
20:05 As Loving as it Gets
21:39 Outtakes

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If you're looking for more professional communication training online, with topics that include how to gain confidence and respect, finding your voice so that you are heard, understanding body language, dealing with difficult people, speaking with power, tact, and finesse, developing a personal compass, effective customer service skills, making presentations, closing the sale and much more, you've found it. To see all of Dan's products, and to claim your free book and/or training kit and to learn how to improve communication skills, go to Dan's website:
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Dan can be reached at [email protected]. You can learn more about him and his training on his website, www.DanOConnorTraining.com, or you can call him at 877-570-1573 701-205-4141 if calling from outside the US.