Effective Communication Skills Training | 4 Power phrases for rude questions in the workplace

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In this effective communication skills training video, the world's best communication coach Dan O'Connor delivers 4 power phrases for handling rude questions in the workplace, but always in a mindful manner.

0:00 Intro
0:40 Narrate the Scene
2:13: Ask them to Repeat it
2:50 Remain Dignified
3:40 Ask the Crowd for Help
4:42 Ask an Open-Ended Question
5:42 I don't Have ESP
6:06 Darkness is the Absence of Light

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Dan's most popular communication skills training program in English is Step Out of the Shadows and Speak!! This is the course for the person who seems to struggle with all aspect of communication. You can find Step Out of the Shadows and Speak in Dan's website, along with more targeted programs on every aspect of communication skills in the workplace and interpersonal communication skills. While you're there check out his best-selling books, which are also available on Amazon, each with a 4.5/5 star rating.
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Dan is separated from other communication trainers by his style, his wit, and most of all his content--MINDFUL communication, taught in such a manner that it can easily and immediately be applied to all personal and business communication challenges.

Being a big believer in listening to what the world is telling you to do rather than telling the world what you’d like to do, once he received enough suggestions to get into teaching, Dan started teaching on the elementary level at Harland Johnson Del Bosque before becoming a professor at Autonoma University Guadalajara, and ultimately taking his unique teaching style to the world with Dan O’Connor Training.