Workforce management Real Time Analyst - learn Management

link to this course
https://click.linksynergy.com/deeplin...
Workforce management Real Time Analyst - learn Management
Best Management Course
Everything you need to know to get promoted as a Real time analyst in a call center and boost your income!
How to work as an Intraday Traffic in Workforce management
call center experience,Learn what are the duties of a Real Time Analyst with the Workforce Management department and learn how to control Queues, generate reports and interpret Intervals, also  you will be able to know what are the most common reports that are generated.,Key concepts:,Master the key performance indicators to effectively managing staffing\nCreate professional excel service level reports for supervisors and operations managers\nControl the queue effectively to increase productivity\nCoding the exceptions correctly and in a timely manner\nBypass all the theory and learn what a Real time analyst does on a daily basis!,,call center employees,call center employees