Fast-food chains and cafes implement real-name registration

Taiwan''s restaurants are starting to enforce real-name registration at the door, in line with the government''s COVID guidance. So far, five fast-food chains have rolled out the measure, along with other safety precautions like social-distanced seating and routine disinfection. Coffee chains like Starbucks and Louisa are also using real-name registration, and offering discounts for takeout instead of dining in.

Customers line up at the entrance, scanning QR codes and entering their names and phone numbers. Whether getting takeout or dining in, all customers must complete this step. With the pandemic alert now at Level 2, fast-food chains have implemented real-name registration for all customers, and those dining in must practice social distancing.

Restaurant staff sanitizes tables and door handles hourly - all to ensure customers can dine safely.

At another fast-food chain, guests similarly fill out real-name registration forms before entering. On the tables inside, there are messages about the pandemic measures in place, and plastic dividers to enforce social distancing. This chain is also encouraging customers to place their orders online through an app, to help them avoid crowds.

Kuo Hung-chun
Franchisee
In the app you can choose what time to pick up your food from the restaurant. This will certainly help you stay safe and practice social distancing. Ordering takeout would be even safer, as you can have it sent right to your home.

Pandemic measures have been scaled up at fast-food chains including McDonald''s, Mos Burger, and KFC. Restaurants are using real-name registration, social-distanced seating, and single entrances for controlling customer flow. Meanwhile, chain coffee shops Starbucks and Louisa are also using real-name registration and are offering buy-one-get-one-free discounts on takeout only. While home delivery is the safest option, fast-food chains hope visiting customers will have the safest experience possible.