Answering the phone in a professional way | Phone Etiquette 101

Answering the phone in a professional way!

Having good phone etiquette is essential to anybody answering phones in a professional setting.
As answering professional calls are very different from answer personal calls. It's easy to slip up and accidentally speak to your customer in a way that makes you or your practice look unprofessional and sloppy. Here are some things to consider when answering the phone in a practice.

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